Return & Refund Policy – Banepa Online Store Private Limited

We aim to ensure your complete satisfaction. Our return and refund policy is as follows:

  • If the product is faulty, damaged, or not as described, you may request an exchange or return within 7 days of delivery.

  • If dissatisfied, you may request a full refund within 7 days of purchase.

  • Refunds are processed within 3–5 business days after we receive and verify the returned item.

  • Returned products must be unused, unwashed, and in original condition with tags.

  • To initiate a return or refund, please contact us at:
    📧 [email protected]
    📞 9865596493